Question 1

What products does Novatek Electro India manufacture?

Accepted Answer

Novatek Electro India manufactures a comprehensive range of intelligent industrial control and protection devices including single-phase and three-phase voltage monitoring relays, automatic phase selectors, multifunction time delay relays, motor protection relays, overload and power controllers, astronomical and programmable timers, digital temperature controllers, power quality analyzers, data loggers, interface controllers, protocol converters, digital I/O modules, and IoT-based industrial automation solutions.

Question 2

What is the operating temperature range of Novatek Electro devices?

Accepted Answer

All Novatek Electro devices are engineered for robust industrial use and operate reliably across a wide temperature range of −35°C to +55°C, making them suitable for extreme environmental conditions found in industrial and outdoor installations.

Question 3

Are Novatek Electro products tested before dispatch?

Accepted Answer

Yes. Every Novatek Electro device is thoroughly tested under full-load conditions for 8 to 48 hours after calibration before being dispatched. This rigorous testing process ensures high reliability and consistent performance in the field.

Question 4

Can Novatek Electro products be customized for specific industrial requirements?

Accepted Answer

Yes. Novatek Electro products can be upgraded and customized to meet specific client requirements, especially for large-volume orders. Customers can contact info@novatek-electro.in or call +91 7840054744 to discuss customization possibilities with the technical team.

Question 5

What is a single-phase voltage relay and when is it used?

Accepted Answer

A single-phase voltage relay is a protection device designed to safeguard single-phase electrical loads from harmful mains voltage fluctuations such as over-voltage, under-voltage, and neutral break conditions. It automatically disconnects the load when voltage goes outside the preset acceptable range and reconnects it after the supply stabilizes. Common applications include protecting home appliances, air conditioners, refrigerators, and single-phase industrial equipment.

Question 6

What is a three-phase voltage relay and what faults does it protect against?

Accepted Answer

A three-phase voltage relay monitors the three-phase power supply and protects connected equipment from faults including over-voltage, under-voltage, phase failure (phase loss), phase imbalance, and incorrect phase sequence. Models like the RNPP-311M, RNPP-301, and RNPP-302M are widely used in industrial motor, pump, and machinery protection applications.

Question 7

What is an automatic phase selector and why is it used?

Accepted Answer

An automatic phase selector (e.g., PEF-301, PEF-319, PEF-320) is designed to automatically supply a single-phase 220V/50Hz load from any of the three available phases in a three-phase four-wire incoming supply. It ensures uninterrupted power supply by switching to a healthy phase when one phase fails, making it ideal for areas with frequent single-phase outages.

Question 8

What are astronomical timers used for?

Accepted Answer

Astronomical timers (such as the REV-302 and REV-303) are programmable devices that automatically switch loads on or off based on sunrise and sunset times calculated for any geographic location, along with user-defined weekly and yearly schedules. They are widely used for street lighting, outdoor signage, and any application where switching times must adjust automatically with seasonal daylight changes.

Question 9

What is a multifunction time delay relay?

Accepted Answer

A multifunction time delay relay (e.g., REV-114, REV-120, REV-201M) is an electronic timer relay capable of operating in multiple programmable timing modes such as delay-on energize, delay-on de-energize, interval, pulse, and recycling. These relays are used to control the switching of AC and DC circuits with precise, adjustable time delays in a wide range of industrial automation and control panel applications.

Question 10

How does a motor protection relay work?

Accepted Answer

Novatek Electro motor protection relays (UBZ-301, UBZ-302, UBZ-304) provide numeric relay functions for continuous monitoring of three-phase LT motors. They protect against over-current, under-current, phase failure, phase imbalance, and overload conditions. The relay monitors real-time operational parameters and trips the motor circuit when abnormal conditions are detected, preventing motor damage and extending equipment life.

Question 11

What is the UBZ-115 and what does it protect?

Accepted Answer

The UBZ-115 is a single-phase pump and motor protection device designed specifically to protect single-phase motors and pumps. It monitors current and operating conditions, protecting against dry-run, overload, and abnormal supply conditions. It is particularly well-suited for agricultural and domestic water pump applications.

Question 12

What do Novatek Electro's Power Analyzers and Data Loggers do?

Accepted Answer

Novatek Electro Power Quality Analyzers and Data Loggers (RPM-416, RPM-16-4-3) are instruments designed to measure, display, and record electrical parameters such as voltage, current, active power, reactive power, power factor, frequency, and energy consumption. The logged data can be stored in external memory for later analysis, making them essential tools for energy audits, power quality studies, and industrial energy management.

Question 13

What digital temperature controllers are available and what are their applications?

Accepted Answer

Novatek Electro offers several digital temperature controllers: the TR-100 and TR-101 (PID controller for industrial thermal process control), the TR-100M (specifically for dry-type transformer temperature protection), the MCK-301-6X (HVAC and room temperature controller), and the MCK-301-8X (refrigeration and cold storage temperature controller). These devices provide accurate temperature monitoring and automatic control of heating or cooling equipment.

Question 14

What IoT solutions does Novatek Electro offer?

Accepted Answer

Novatek Electro offers several ready-to-use Industrial IoT solutions: Lumen (for smart street and indoor lighting automation with metering), Pumping Station Automation (for remote monitoring and control of water pump stations), and Smart Home automation solutions. The OPCB-221B single-board PC-based IoT controller and interface controllers EM-481 and EM-486 support Modbus RTU communication for integration with SCADA and cloud-based monitoring platforms.

Question 15

What communication protocols do Novatek Electro interface controllers support?

Accepted Answer

Novatek Electro interface controllers and protocol converters support RS-485 communication with Modbus RTU protocol. The ET-485 protocol converter enables integration with existing automation systems. The EM-481 and EM-486 interface controllers can process digital and analog inputs and execute logic functions, making them suitable for IoT gateway and industrial automation applications.

Question 16

Where are Novatek Electro products sold in India?

Accepted Answer

Novatek Electro products are available through a network of authorized distributors across India: MN Enterprises (Karnataka & Telangana), AKB Intelligent Devices (Uttar Pradesh & Uttarakhand), India Switchgear at Bhagirath Palace (Delhi), Anison Electronics (Gujarat, Dadra & Nagar Haveli), Om Saravana Electricals (Tamil Nadu), Advance Control System & Services (Haryana – Manesar/Gurgaon), and Vigital India (Greater Noida, UP). Products can also be purchased online at intelli-electro.com.

Question 17

Does Novatek Electro export products internationally?

Accepted Answer

Yes. Novatek Electro products are used in more than 40 countries across 4 continents. The company has authorized international distributors including 3MS Trading Corporation in Bangladesh and Latpower SRL in Argentina. For international inquiries, contact info@novatek-electro.in.

Question 18

How can I purchase Novatek Electro products online?

Accepted Answer

Novatek Electro products are available for online purchase and retail at https://intelli-electro.com. For bulk or institutional purchases, distributor contacts, or technical consultations, you can contact the company directly at info@novatek-electro.in or call +91 11 42143253 / +91 7840054744 during business hours (Mon–Fri 10AM–6PM, Sat 10AM–5PM IST).

Question 19

Is firmware or configuration software available for Novatek Electro devices?

Accepted Answer

Yes. Novatek Electro provides dedicated firmware and software tools for device configuration, parameter setting, and monitoring. These can be accessed at https://novatek-electro.in/firmware-software/. The software enables users to configure relay parameters, update firmware, and retrieve logged data from compatible devices.

Question 20

What industries use Novatek Electro products?

Accepted Answer

Novatek Electro products serve a wide range of industries and applications including industrial manufacturing, agriculture (pump and motor protection), utilities and power distribution, HVAC and building management, cold chain and refrigeration, street and outdoor lighting infrastructure, smart homes and commercial buildings, oil and gas, water treatment and pumping stations, and any sector requiring reliable electrical protection, power quality monitoring, or process automation.